This includes evaluating your customer interactions, key performance metrics, big data analysis, and overall capabilities. Our findings help us create a comprehensive strategy to create the best possible experience for your website visitors.
Our team of technical, UX, design and other practitioners collaborate to reveal your most significant challenges by using a combination of in-person consultation, in-depth research and discovery. This program is carefully tailored to your needs, and is not an off-the-shelf generic set of procedures.
Developing effective strategy demands a clear understanding of your best course of action, who is the most qualified to help you implement it, and improving the odds of achieving your desired outcome. We apply proven techniques to obtain reliable information about these and related issues.
We identify and unlock new sources of income from your existing and future digital assets. Our business and technical strategists collaborate with you to discover neglected business opportunities and to optimize your revenue model.
Many websites – especially those in the medical field – need to meet federal ADA and Web Content Accessibility guidelines. Our team knows the requirements and the potential pitfalls, and can devise a plan to keep your business compliant and free of legal problems. Similar risks exist for eCommerce websites, where a customer’s sensitive financial information is at stake. Our overriding goal is to always manage your risks by helping you make decisions that work to your long-term advantage.
Style Definition integrates digital brand enhancement style principles to help advance your current website content into what will better match your current vision and aspirations. This service involves a thorough investigation of your audience’s needs and behaviors to inform a full range of improvements from UX/UI design to maximizing content and CRM engagement.
We are proud of our record of crafting user digital experiences characterized by elegance and award-winning visual appeal. We’re passionate about the details, paying careful attention to your end users’ emotional responses to various design options. Our technical and artistic sophistication has allowed us to consistently exceed our clients’ expectations. Though we are amazing at this, we also work with clients who have an in-house design team, leaving this as one of our optional services.
During this phase, we deliver elegant, intuitive interfaces by utilizing the data we gathered from UX planning stage and centering the design process on the goals of the end user. This focus begins at the earliest planning phase and continues through production, testing and optimization.
System Engineering helps us develop the best technical infrastructure for your needs. This service includes a comprehensive assessment of your systems, technology, employee needs, in-house skills, and work processes. We sometimes partner with other technology vendors to achieve optimal results.
Website viewers will click away to a competitor’s site if they can’t quickly access information they’re looking for. Our Live User Testing reveals when and how users get frustrated with your site. Ignorance of this dynamic and not taking corrective action can cost you millions of dollars in lost revenue every year. This service provides you with on-demand feedback from your target audience to boost conversions to enhance your brand.
Performance Testing begins by measuring the standard consumer connection speed of your website from global locations using high-profile browsers like Microsoft Edge and Chrome. This generates the diagnostic information we need to make a full range of suggestions for improvement—utilizing charts, speed optimization and other checks.